The founding offer.
In plain English.
Last updated: 28 September 2026
1. Who can join
Up to 10 selected UK trade businesses, including sole traders and teams, can take part. One place per business. We consider trade, team size, workflows and willingness to test the app. Selection is not first-come, first-served and is not conditional on giving positive feedback or publicity. Applicants must be 18 or over and authorised to act for the business.
2. What “lifelong” means
The selected company receives the agreed core founding plan without a subscription charge for as long as it remains eligible and Trade Quote operates that service. This refers to the life of the service, not the lifetime of an individual, and is not a promise that the service will run forever.
Before acceptance, we will identify the included features, team allowance, storage allowance and support arrangements in writing. We will not silently move you onto a paid subscription or reduce your agreed core entitlement to force an upgrade. Future separately priced products are not automatically included.
3. Meaningful, consistent use
Use the app for genuine business work in at least two separate weeks within each rolling 60-day period. Meaningful use means creating or updating a real enquiry, quote, diary booking, job, time record or receipt; simply signing in does not count. Do not enter fabricated activity to retain access.
Tell us about holidays, illness, seasonal shutdowns or other reasonable breaks. We will agree a pause or a suitable alternative in writing. An outage or unavailable agreed core feature will not count against your activity requirement.
4. Honest feedback
Complete one short structured feedback check-in per quarter, normally around 15 minutes by questionnaire or conversation. We welcome criticism as well as praise. We will offer reasonable alternative dates or formats if needed.
5. Notice, review and continued access
If activity or feedback falls below these requirements, we will contact you with the reason and allow at least 30 days to resume, arrange a pause or explain your circumstances. You may ask for a human review. If we cannot agree a way forward, free founding access may end. We will not charge you automatically.
Except where urgent security or legal restrictions prevent it, we will provide at least 30 days to request an export of your data before access ends. The available export formats will be confirmed at onboarding. Serious misuse may require immediate restrictions, with an explanation where lawful.
6. Costs and exclusions
The free offer covers the agreed core subscription. Phone numbers, calls, SMS, WhatsApp, AI usage, third-party charges, optional add-ons or bespoke work may have separate costs. Any charge, allowance or limit must be explained and accepted before it applies. No payment details are needed to apply.
7. Case studies are optional
Giving product feedback does not give us publicity rights. Ticking the case-study box only lets us contact you about the possibility. We will get specific approval for any name, logo, quotation, image or case study before publication. Declining does not affect your founding eligibility.
8. Beta limitations and changes
Beta software can change and may contain faults. Roadmap items have no guaranteed release date. We will discuss suitability and onboarding before you rely on the app for business-critical work. Keep appropriate records during the trial.
We will explain material changes in advance and will not retrospectively remove the agreed core free subscription merely because standard prices change. If the service closes, we will aim to give at least 60 days’ notice and an export opportunity where reasonably possible. Free access cannot continue after the service ends.
9. Your company and your choice
The place belongs to the accepted business and cannot be sold or transferred without agreement. Contact us if ownership or trading arrangements change. You can leave at any time by contacting us. The provider’s legal identity, support contact, data arrangements and final plan scope will be confirmed before acceptance.